Sunday, May 10, 2009

Microsoft Office 2007 button menu not dislaying

A quick Google search will show that a few people here and there report instances in which the Office Button (the icon at the top-left-hand corner of Office 2007 applications) menu won't display when you click on it. If you do some digging, it turns out that you can navigate the menu with keystrokes, even though it's not appearing. The problem, it turns out, is with remote control software. We ran into this, and it was puzzling, both the problem and the fact that there isn't much out there that is easy to find (hence this post). We were using an older VNC (TightVNC 1.3.8, to be specific, with which I'm not enamored, anyway). It's unclear to me under what circumstances this occurs (we have many servers running that version of TightVNC, without exhibiting this problem), but using RDP (MS Remote Desktop) does clear up the problem, as does installing RealVNC.

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